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Privacy Notice

Last updated: September 9, 2025

Who We Are & How To Contact Us

My Neighbors operates the community review site at my-neighbors.us.
Contact: myneighbors@e-safe.us(912) 666-6780Bloomingdale, GA 31302

What We Collect

  • Account & profile: name, email, username, password (hashed), optional profile info.
  • Reviews & content: ratings, text, photos, timestamps, public responses.
  • Technical: IP address, device/browser data, cookies, approximate location (from IP), logs.
  • Communications: messages to support, complaint submissions, consent logs (email/SMS).
  • Contractor listing data: user-provided or public sources (business names, locations, categories).

Why We Use Data

Provide and secure the service; publish and moderate reviews; prevent fraud and spam; communicate with users; comply with law; improve features and accessibility.

Sharing

  • Service providers (hosting, security, email/SMS).
  • Legal and safety purposes.
  • Public display of reviews and business responses.

We do not sell personal information for money. Cookies/analytics may be deemed “sharing” or “targeted advertising” in some states; see Your Privacy Rights.

Cookies & Analytics

Used for sign-in, preferences, and analytics. Manage via your browser and our cookie banner.

Retention

We retain data as needed for the purposes above, then delete or de-identify it. You may request deletion; legal or safety obligations can require retention.

Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

Children

The service is not for children under 13. If a child’s data is identified, we will delete it.

Your Choices

  • Access, edit, or delete your profile.
  • Opt out of marketing emails via the unsubscribe link.
  • Revoke SMS consent by replying STOP.

Your Privacy Rights (CA, CO, CT, VA, UT, OR, TX)

Depending on your location, you may have rights to Know/Access, Correct, Delete, Portability, opt out of Sale/Sharing/Targeted Advertising, and to Appeal (CO/CT/VA/OR). To exercise rights, email myneighbors@e-safe.us with subject “Privacy Request,” or use /opt-out. We will verify and respond within required timeframes.

Global Privacy Control

Where legally required, we honor browser Global Privacy Control as an opt-out of sharing/targeted ads.

Notice: My Neighbors is a service provided by Professional Advice LLC (pro-advice.net).